Pay Specialist

The Service is always looking for talented and skilled individuals to join our team. Diversity is not only part of the Service’s culture it is a core business strategy. We are building a workforce which is representative of the Canadian society and our programs and policies are designed to foster diversity and inclusion.

Reference Number


Closing Date

2014-05-21 APPLY ON-LINE

Job Summary

  • Co-ordinate and administer pay and benefits services by counselling, documenting and advising employees and by interpreting policies and guidelines.
  • Research and analyze case-specific data and information by establishing the requirements of legislation/regulations, pension and insurance plans, policies, procedures, programs, directives, collective agreement and other governing authorities and prepare summaries.
  • Co-ordinate with other departments, the continuation of employee benefits and deductions by communicating orally or in writing with the other departments.
  • Interpret and assess Treasury Board (TB) and Public Works and Government Services Canada (PWGSC) policies, directives and regulations by ensuring their application to CSIS where required.
  • Analyse and exchange case-specific information and data with associates and representatives of federal and external organizations, such as insurance and financial organizations, and with clients' representatives to facilitate and resolve specific issues/questions.
  • Provide in-depth counselling to employees of all levels, their families and/or their representatives on different options available in various situations (resignations, lay-offs, retirements, survivor benefits, life insurance plans, disability insurance, divorce/separation and garnishment).
  • Organize and control a work load by meeting deadlines in an efficient manner, setting priorities, conducting peer verification and ensure accuracy of data.
  • Initiate transactions such as leave, basic adjustments, appointments, transfer actions, pension and insurance plans by obtaining data from a variety of sources and determine/calculate entitlements, options, and obligations by preparing and issuing/submitting data, information, and responses.
  • Participate on projects by providing input such as system improvement initiatives, development, testing and implementation (i.e. PBIS, HRIS, HRMIS CTD).


Grade 06

  • Undergraduate degree and three (3) years of experience*
  • College diploma and four (4) years of experience*
  • High school diploma and five (5) years of experience* and PWGSC courses

* Experience as a Pay Specialist in the Federal Public Service.

NOTE: Any higher level of education could be recognized as experience.

Grade 05 (underfill**)

  • Undergraduate degree and two (2) years of experience*
  • College diploma and four (4) years of experience*

* Experience in a related financial field such as banking, accounting, insurance, pension or compensation.

** UNDERFILL: In order to provide advancement opportunities to candidates, the Screening Criteria has been designed to allow for an underfill possibility.

CONDITION OF EMPLOYMENT: Upon reaching the full working level of this position, the successful candidate will be expected to remain in the position for a minimum of two (2) years.


Candidates must also possess:

  • Experience in client service as a resource person.
  • Experience in the interpretation of related policies and standards.
  • A minimum of one (1) year recent experience (within the last five (5) years) in dealing with employees at all levels.


Adaptability/Flexibility, Analytical skills, Client Service, Problem Solving, Rigour.

Who Can Apply

Canadian citizens eligible for a Top Secret security clearance.

Security Requirements

Candidates must have no criminal record and must be able to obtain a Top Secret security clearance. This process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications.

Language Requirements

Bilingual imperative (BBB/BBB)

Salary Range

$58,080 to $70,660 per year. Salary is commensurate with qualifications and experience.

We Also Offer

Organized and recreational sports activities, on-site fitness facility, full service cafeteria, and bus route service within proximity.


CSIS National Headquarters, Ottawa (Ontario).

Employment Conditions

Indeterminate position with one (1) year probation period.

How To Apply

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

If you meet these requirements, you may submit your candidacy by clicking Apply Now and quote reference 12-968-06-072 in your cover letter.


CSIS is committed to Employment Equity and encourages the equitable participation of all Canadians. If your application is retained and you require any special accommodation during the selection process, please advise us. The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.